work

Work

The Work feature provides a kanban-style project and task management board, allowing you and your team to track work items through a pipeline of stages — with AI agents available to help create, prioritise, and update tasks.

Accessing Work

Click Home → Work in the top navigation.

Projects

Work items are organised into projects. Each project has its own board, stages, and team members.

A work project and a project workspace are the same thing. The board you see here is one tab of a larger project workspace, which also holds the project's charter, conversations, documents, files, repositories, releases and support tickets. Open the project from Home → Projects to reach the rest of it; a project's Work tab and the full board at /work/{id} show the same items.

Creating a Project

1. Click New Project
2. Enter a project name and optional description
3. Define the stages (columns) for your workflow — for example: Backlog, In Progress, Review, Done

Managing Project Members

Invite team members to a project so they can view and update work items:

1. Open the project settings
2. Click Invite Member
3. Enter the user's name or email

Work Items

Each task or unit of work is a work item on the board.

Creating a Work Item

1. Click + Add Item in any stage column
2. Enter a title and optional description
3. Assign it to a team member if needed
4. Set a priority or due date

Moving Work Items

Drag and drop work items between stage columns to update their status. The move is saved immediately.

Work Item Details

Click on a work item to open its detail view, where you can:

• Edit the title and description
• Add comments
• Change assignment or priority
• View history

AI Assistance

Agents with access to the Work tool can:

• Create work items on your behalf during a conversation ("Create a task to update the API documentation")
• List and query work items ("What tasks are still in the Backlog?")
• Update item status or assignments
• Summarise project progress

This makes it easy to manage tasks conversationally rather than navigating the board manually.

Use Cases

• Sprint planning – organise development tasks for a sprint
• Project tracking – monitor progress on any multi-step initiative
• Personal to-do list – a single project with your own tasks
• Support queue – route customer issues through a triage pipeline